Welcome to Adpro! Your satisfaction is our priority. This Refund Policy outlines the terms and conditions regarding refunds for Adpro’s subscription plans.
1. Refund Eligibility:
Refunds may be eligible for users who have subscribed to Adpro’s premium plans. To be eligible for a refund, the user must request the refund within 3 days of the initial subscription purchase.
2. Non-Refundable Services:
Certain services provided by Adpro, including but not limited to setup fees, one-time charges, and third-party fees, are non-refundable.
3. How to Request a Refund:
To request a refund, please contact our customer support team at [email protected] within the specified refund eligibility period. Include your account details and the reason for the refund request.
4. Refund Process:
Once your refund request is received, we will review it and determine eligibility. If approved, the refund will be processed to the original payment method within 3 days.
5. Cancelation of Subscription:
Users may also choose to cancel their subscription at any time. Canceling a subscription will stop future billing but will not result in a refund for the current billing period.
6. Changes to Subscription Plans:
Users can upgrade, downgrade, or change their subscription plan at any time. Changes to subscription plans will be reflected in the next billing cycle.
7. Disputed Charges:
If you believe there is an error or unauthorized transaction on your account, please contact us immediately. We will investigate and, if necessary, provide a refund.
8. Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at [email protected].
Thank you for choosing Adpro!